1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Not sure what is wrong. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Hello, WiFi HUB 3. You could also try the web page status, but this is not recommended. It just means that there are activities on it. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). Solid green: The Hub 3 is powered on and working correctly. If it has. A flashing purple light is another indication that something is wrong. Don't have a VM wall plug, but have one of the old NTL ones. Thank you so much for your post and welcome to the community forums, it's great to have you here. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. Last few weeks, wifi constantly dropping out - hub light is yellow not green. Tried the virgin d. If it is a screw-on type connector try tightening it but only finger tight. You should see 4 lights on the front of the panel light up. They said it hadn’t been turned on there end now done test signal all good aparantly. This usually indicates that the broadband cable connecting your hub to the internet isn’t inserted fully – if it’s in, there may be a problem with the cable itself. Hi, Having issue with the router with wifi symbol showing solid green and flashing green bar at the bottom. Forum Member. I'm on a Superhub 3. Hi. Suddenly this morning we have a green flashing light with no internet. Flashing arrows doesn't always mean no connection. on 09-08-2023 15:21. Don't have a VM wall plug, but have one of the old NTL ones. Check the router panel/diagnostics and it’s reporting everything is fine. I've checked the network log and there's a lot of warnings and critical entries:Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. It isn't on during normal use, but turns red if there is a problem. All the help says something about a telephone but I don’t have one so don’t know how to proceed. . It’s possibly not been activated. on 13-02-2023 21:17. It’s been 4 hours but. But there are times when the weather can cause major internet problems. My pace router power light keeps blinking green and red and orange? Flashing green light on virgin router. 2. 1 ACCEPTED SOLUTION. Event Type Code: 5; Chan ID: 33; DSID:. We have both ethernet and wifi devices - my desk / laptop is via ethernet as are two smart TVs, phones, ipads etc are wifi and a mix of 5Ghz and 2. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Keeps flashing a white light. All seemed to be going fine however once the internet light started flashing green, it hasn’t stopped! Both the main light and wifi light are solid green and have been for hours. 0. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. When the router goes through its self-diagnostic mode during every boot. I have it once evry 3/4 months. This morning, after telling Virgin how bad it is, they suggested I rebooted my modem. If you find that the Optical Light on your Lightstream Fibre ONT (Optical Network Terminal) box is flashing, has gone off or. Your router isn't getting a broadband connection. Your Hub is offline for some reason. Tudor. Worried about online fraud and security or received a notification from us of an issue? Find support in the Security & Fraud Hub. V6. Flashing green: The phone is in use or a voicemail is waiting. Back panel power and reset button. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. It is now a solid light green not dark green. This is often confused with Virgin Media’s green lights flashing, but they point towards completely different faults, despite being the same colour. Hub 5 flashing green light. Flashing green light above 4G LTE CellSpot WAN port means good Internet connection and traffic in progress. Green. This includes: The Stream box. Options. Have restarted router and all cables appear correct & tight. Get help with your broadband. Hello, my network died at around 3am and this morning have tried to reboot and now have a green flashing light and still no service. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. I’m having an issue where I have flashing green light on router with solid wifi signal. Checked area faults. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. So try. New customer - Flashing red internet hub in QuickStart, set up and connections yesterday; Flashing Red Light (New Account) in QuickStart, set up and connections yesterday; Broadband woes - can't speak to a human in Networking and WiFi Friday; Hub flashing red in Networking and WiFi Thursday; Internet light flashing. If one of this lights are not acting like that. WiFi box has had a flashing green light all day. Solid green: The Hub 5 is connected to the internet. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. Green Flashing Power Light: Your Hub is starting up. Hi. Keep your account safe from fraud. All wifi devices will now need reconnecting to the best SSID at each location. 168. Now the issue is back after 4 days or so. Internet has been down for a day, our router is flashing yellow. New modem blinking green/no internet. I am using the router for digital tv and my home computers. Restart the hub by removing the power cable and then reinserting it. Thanks for joining our help forums and for your first post here, glad to have you on. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. Logging into the hub on 192. This indicates that the Virgin Media Hub is powering up and will be ready in 5 minutes. Thanks for the update. My acer laptop wont start, i have a charger connected and the blue light is glowing but then there`s a red light blinking and i don`t know what that mSolid Red & Green = Hub failed to start correctly. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. If your Hub’s purple light is flashing, this may mean that there is an issue connecting to the internet. Any ideas to get th. Flashing green: The Hub 5 is starting up. on 07-01-2023 14:46. Networking and WiFi. Check your Hive Hub is placed correctly by following the guide here. Joining in. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. HI @BillBudd, thanks for posting and welcome back to our community. If there are no issues it would be best to check our WIFI pod help page here. Why does my blue light keep flashing on my virgin super hub even when no one is using the internet? My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? Blue and red light on virgin box mean. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. That is 8 hours 30 minutes of flashing green light. It has done for over a couple of hours now. 1. If it has a push-on connector make sure it is push on properly but don’t twist it. Networking and WiFi. By blue light keeps blinking on my netgear wireless n 300 router along with the green light right next to it. Thanks @jbrennand, I have checked and my hub 3 doesnt work. Now it is giving me the Green flashing power light with the solid green Wifi light. Some users on the Forums are reporting days to complete for whatever reason. 0 and it came back. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. Made appointment for Sunday 1/9. VM will not dispatch any technicians while an area fault exists. Ultimately, disconnected cables cause the router to continuously search for a signal. still no joy! any guidance would be appreciatedInternet provisioning state US only Partial Service (No Boardband) Lost broadband last night, done all the usual stuff and added 10mins to all the power-down and resets etc. Stream from Virgin Media. This means there’s an issue with the cable connections. Hitron Technologies cgn modem from Suddenlink two blue steady lights and no device will pick it up so no internet? Had some rain and a very close lightening strike caused a power surge after my Hitron Technologies cgn modem from Suddenlink repowered up my tv ,cable and ,computer cant/don`t pick up my modem. Here you’ll find all the help you need for Virgin Media related problems and issues. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. Aware that this could be a software update, I left it for a few hours. Hi, Ganzino. 3 weeks ago. Home PNA: Not used. I fully WFH at the moment and because I was moving flats, I was told that virgin media was used by the last tenant of this property which was why I opted to go for it. Try as below as there is a specific way of using modem mode. There is a problem with the return path from your house or your area. Yellow flashing light on Hub 5. The initial few days internet was fine, today suddenly the Hub light went green. Virgin Media Community; Broadband; QuickStart, set up and connections; Re: Flashing blue light hub 5; Options. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Had a new unit whilst disconnecting and feeding through the Hub 3 modem - it was working perfectly fine this morning with numerous connected devices. The Stream remote. Options. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Last Wednesday I had Virgin Media fitted and within 6 days I seem to have had the dreaded flashing green light on the modem which has meant I cannot get internet access. If the Hub is slowly flashing green, it’s in the process of downloading a software update. The Virgin connect app just says no pod detected. Now hold the Info button on the remote down for 7 seconds. Spoke to Virgin and they undertook some checks and advises that the modem is trying to. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. Flashing green light: If the Hub’s light is flashing green slowly, it indicates that a software update is being downloaded. Have tried to check all the cables connected inside it - done v. or maybe Tuesday. However, then my wifi stopped working. Flashing Green & Red = possible power cable issue. 0, next to where you connect the power cable is a small power switch. still no luck. The other green lights will turn come back on (I. Is the base light white or green? If it’s green then there may be a signal or network issue in the local area. We moved our TV this morning and when we switched the TV and broadband back on an hour ago the broadband has been flashing green and no WiFi. 0. £8p/m extra or included with Gig1 or Volt. Flashing Green & Red = possible power cable issue. I have a Pace (AT&T) router model# 5168nv. I've the network status in my area and it says no problems. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. When working normally the power light will be on and the connection light will be off. Green Light. You’ll know it’s ready when the white power light at the front of the Hub is on. I’ve checked all cables and they seem fine,it’s not. My broadband is down since tuesday, when i ran a service status check, it said a technician needs to be sent. Options. But in most cases, a green light will mean something else depending on which light is green. The flashing green light means that the router is attempting to power up or attempting an internet connection. Flashing red light. If it has. Any attempt to reset or hard reset it have failed and. My hub 5 appears on my devices to connect to but does not connect to the Internet. This light flashes green when the Hub's downloading a software update. Wifi Pod just flashing blue in Networking and WiFi 7 hours ago; Netgear Orbi RBR50 not working with Virgin Hub 5 in Networking and WiFi yesterday; Xgs-pon down South Wales (Fault ticket - F011072779) in Networking and WiFi yesterday; Broadband Flashing Blue Light in Networking and WiFi Tuesday We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. There is no connection to the VM network. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsQuickStart, set up and connections. I scheduled an appointment for the first available slot, ie 16th Sep, today. Please help me. The Virgin Media Hub is a decent home internet router that works very well for the average Virgin Media Broadband user. you need an engineer to sort it from virgin. Solid green light is correct for Hub 5 modem mode. However it’s still starts with green light then goes to to constant blue. Just keeps resorting back to flashing green. Using Att uverse, on the gateway box my broadband lights will blink green, then turn solid green. on 09-08-2023 15:21. Tuning in. BT Halo help is here to provide support with your BT Halo service. Find out what all the different lights mean on your Virgin Media Ireland Hub. It has been working great before, and nothing in the house has changed recently. 168. and tells you of more local issues down to street cab/ postcode level. Check for a known local fault on 0800 561 0061 - it is an automated service. Stopped working about 11pm and hasn't worked since. Mobile Your Account. ” reset it with the reset button and unplugged and turned off at mains and every time it just goes back to a blue flashing light after a green flashing light. com 1. Worked for a short while, then the dreaded green flashing light on the front started. Sometimes it takes 2/3 days sometimes fixes itself over night. Ethernet and Wireless blinking is just normal. greater manchester police chief inspector. The flashing green light means that the box can't lock on to the return path. The information below shows current status of this Hub 5. The wifi won’. (1) the “check service,”Area status webpage" (link at top right of this forum) (2) the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. If you're worried, flick back to router mode, see what colour it is when it comes back on line. 13 minutes ago. The power light will remain on. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. Networking and WiFi. 2. The white light at the bottom of the router will then intermittently flash before stopping and remaining on. and they will advise you if they know about the outage. Try restarting it, and if the problem persists, contact Virgin Media support. 1 ACCEPTED SOLUTION. Virgin report no issues in my area and have said I will need an engineer to come out to check but I am only able to book an appt for Tuesday it’s Saturday night now. Hub 5 flashing green light continuously. I can't even game without bad lag. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. . I’ve turned it off and on Ive done a pin reset and it is still flashing. Hi, I had just received my broadband and had been setting it up and now for the last hour the router has been flashing green but the top green logo that is the wifi logo has been a solid green the whole time I don’t know if there is an issue with cables or if I’m being impatient but my wifi says acc. Now, I’ve moved it and tried setting up my Hub 3, after over 30 hours. Open your internet browser and navigate to 192. It will also flash when the Hub is downloading new. Make sure all cables coming into and out of the Hub are pushed in firmly. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. This may take up to 2 minutes. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Support tell me that this is fine and is an indicator of network status in the area. no one turned up to fix the issue and neit. Some hours later again they messaged to say the fault was fixed. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which. 0 Kudos Reply. Welcome to the Community and thank you for posting. On the side panel, you can see the WPS button. Available with M50 broadband or faster. However, then my wifi stopped working. Table of Contents. If the power button is flashing amber, your hub is in recovery mode. Stable green WIFI light - Flashing green internet light?? in Networking and WiFi Saturday; Top. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue. I had the hub 5 installed yesterday. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. To fix. on 31-10-2022 17:07. On Hub 3 a flashing green Wi-fi icon could mean the router is. We’ve done restarts and resets but nothings worked. Broadband 1: Solid green: The gateway is connected to our network. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. The light went normal at first, solid white, then flashing white, and then it turned flashing green. Up to 3 WiFi Pods if needed. No worries! Flashing Green Internet Light: Your Hub is trying to connect to the internet. Engineer booked for Friday but I have no data left and need to WFH. Check the other lights. Options. Page 25 The Broadband light blinks green for a long time, then turns red • The gateway may have failed to synchronize with the service provider network. The entire day I had no internet, so I once again booked an engineer for the Monday afternoon, I wake up on the Sunday and it's working again - solid white light. The kit is in Modem Only mode and the service appears to be working just fine. Hub 5 flashing green light continuously. Check for a known local fault on 0800 561 0061 - it is an automated service. It is important to check out our full article on Virgin Media router lights if you are experiencing problems with white lights, where you notice that the light is white, or if you are experiencing flashing power lights other than having your router flashing green. Check your modem has a Wi-Fi/WLAN solid. Post up a photo of the booster and lights. We would like to show you a description here but the site won’t allow us. Can anyone provide a solution (other than calling out an engineer for now). We have a flashing green light, and a solid green WiFi light. flashing green as it reconnects. Switched on and off. Late Saturday night the internet started to drop. . For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi connection is not working. Restart the hub by removing the power cable and then reinserting it. Rebooted several times, and waited for hours to download the update. Contact your service provider. VM often do maintenance and upgrades overnight. Both have had the wifi light continuously. Do I need a new hub? mjaaron. Broadband flashing green. Sorry to hear of the red light issue on your router. . The most useful and up to date info comes from the 0800 561 0061 number. I'm having issues with the box, the light will turn green and blank flash red. Subscribe to RSS Feed; Mark Topic as New;I have a Virgin hub 3 and i am having issues connecting to the Internet and have no home phone connection. TiVo. Solid green when in Modem mode. Virgin Media Community; Broadband; Networking and WiFi; Red light; Options. . Hi, I have have had my Virgin Media hub delivered earlier today, however after setting up am only getting a green flashing light. If it’s not a technical issue you need help with then we’re here to support you on. Find your router’s power button and press it to do this. I re-set the Hub 3. Hi I have had the same issue. Still no change? Not sure if there’s issues in my area Try a reset as this. Troubleshooting Connection Issues on the Virgin Media Hub 5. In either Mode the red power light is an indication of over heating and most not be ignored. on 14-06-2023 17:56. How to pay my Virgin Media bill. On magicjack 2014 i have on top a green blinking light and a solid orange light on bottom is a blinking red light and a solid blue light is that no. A flashing green light means it’s lost it’s connection to the server. WiFi box has had a flashing green light all day. This could take up to five minutes. None. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. I also called the number in my instillation guide, this w. If something else is happening, don’t worry just give us a call on 202 from an O2 mobile or 03448090202 from a landline. Broadband deals;. No devices are working after waiting a good 20 minutes. In Router Mode the power light should be white. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. The box has a flashing red light which wasn’t there when it was installed (it was green). My advice for anyone with the pod problem would be to arrange a technician to call. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. We would like to show you a description here but the site won’t allow us. No issues in area currently. The light on the remote should flash green twice. Browse Virgin Media Virgin Media Community. on 30-11-2022 19:19. The connection dropped today and was in and out for most of the morning. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to help. Just got an upgrade to a 1gb connection with a Hub 5. 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. This means that there is an issue with the telephone system. Give the hub 5 -10 minutes to reboot, it will start to flash different. This is the 4th time in the space of a month my Hub 5 has stopped working completely. To disable WPS, open the router’s settings on your web browser (192. This means that the Hub is on, but your WiFi isn’t. Stay safe online. Internet constantly dropping out past year, flashing green light on HUB 5. Virgin said it was the new software update colour. Spectrum Modem Flashing Blue and White [EXPLAINED & FIXED] Check Details. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Green Lights on Hub 3 - No internet in Networking and WiFi Friday; Red light on Virgin hub 3. are they supposed to blink? Virgin media superhub 2 wan green light flashing. Got up this morning and green light flashing on Hub 5. The box should reboot, the power button will turn blue, and it should reset and boot up normally. Wi-Fi / arrows) apart from the phone symbol which will flash red before eventually turning green and all three symbols disappear (the green phone symbol is the last to turn off). After that it starts the process over again and reverts back to the green. 1. Virgin Media Television. The service light continuously flashes green while this happens, but will never solidify. What does it mean when the internet light on a router is blinking green? My ubee modem has 2 blue blinking lights for the us and ds. When your Virgin Media router lights are flashing green it means the router is updating its firmware. Hi Hauke, Thank you for reaching out to us in our community and welcome, sorry to see you are facing connection issues and that your Hub flashes green when this happens, as jbrennand rightfully advised this is usually a sign of a lost connection, I can see you have tried numerous reboots, can you first check all the connections coming into. The green light might be flashing because of a faulty link. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. You may have a loose connection somewhere along the line. In response to Georgiahx. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. Internet light: Solid green, the internet is working.